I have volunteered to do this for the last ten years or so, so I have some experience "underneath my belt," maybe too much. I struggled finding the right words, so that people would know how to get to their spot. Since mere words weren't cutting it, I used my map. I showed people on the map where we were standing, where there site was, and how to get there, sometimes drawing a line for them. Yet, I was still asked, "Do I take a right or a left?" or "Which direction do I go?" I found myself working really hard to find different approaches to communicate directions. (By the way, essentially they drove up on the main street and took either a left or right and looked for their number painted on the street; I said that a little more simply than it was, but that was the essence.) For several people it would have been easier to jump into their vehicle and drive for them.
Why was that such a struggle? Probably too much noise. I am not talking about physical noise, but mental or emotional noise. Maybe some people were used to being in bed at that time, so I was communicating with driving zombies. Along with that, some might not have had their first cup of coffee. Others might have been too excited about being part of Essex Day to hear. Or, maybe their minds were focused on part of their business. Maybe, some had a family issue or another stressful situation occupying their mind. Maybe, some have used a GPS so much, that they cannot do their own thinking. The list could be endless.
Of course, I had my own noise I had to work through. I was tired, for I had awaken at 4 a.m. I too could have been focusing on other things of the day, but I don't think that happened too much. For those of a different cultural background than me, I had to communicate through mine to theirs. Anyway, I too had my own noise.
Why do I say all this? Communication, written or verbal, can be hard work. It is too easy to become impatient and exasperated with people when they don't understand us. Yet, if we value that person, we need to be willing to work hard at communicating. Listening, understanding, and then responding appropriately is such hard work.
Did you understand what I just wrote?