The other form of guidance he calls personal guidance. This is a whole lot trickier. Here are his own words:
But there is also personal guidance. Here too we wish to bring events to proceed in a certain way, but now we are dealing with people. They have a mind with which to consider matters on their own and a will concerning what is to be done. The ideal then for personal guidance is to bring things to the desired outcome, but at the same time to allow the mind being guided its fullest scope and the will its uncoerced initiative.
Thus the outcome is really also the work of the individual being guided, not merely of the one who is guiding. The individual's uniqueness counts before God and must not be overridden. It remains the individual's life after all since we have guided only through her or his own understanding, deliberation and decisions.
For this purpose we must communicate with the one who is to be guided. This is the only means by which we can have an impact on the individual and yet leave him or her the mental and spiritual space to retain integrity as a free personality, to live as our friend and to govern his or her own life.
Have you ever felt like machine - people trying to steer you like a car and you were supposed to respond without thinking? You don't feel respected or valued, do you? On the other hand, have you ever treated people like a machine? Sometimes we steer people like a car, because it seems a lot easier, and you believe you know what is the best outcome. As parents, bosses, or other people in authority, we might long for mechanical guidance, because we know what is best ( a parent knows much more than a toddler). Yet, somehow there is tension even then, for the child, our employee, or whoever. All people have a will, though they might have problems expressing it or though it may be seriously misguided.
Personal guidance is so messy. The person who is doing the guiding must understand where the guided is mentally in order to take them to the next step. The "guider" must also communicate well with the "guided" in order for the "guided" to understand the next step and to be motivated to take the next step. The "guider" must be extremely patient throughout this process, for the "guided" might not understand the next step nor desire it.
Personal guidance can be easy at times. If you (the guide) invited me (the guided) out to ice cream, I would immediately hop into your car and join you. But as I said, it can be messy. If you (the guide) invited me (the guided) to go bar hopping or to vote for John Boehner as president, your guidance would be resisted, and trying to get me to do those things would extremely draining on your part.
Let me close with this thought. God desires a personal relationship with us. He does not seek to guide us mechanically but personally. We often resist what he desires, even though he desires our best. Yet, he gently and patiently keeps inviting us to follow his plan. He communicates with us through different methods the direction he desires us to go. He doesn't force us. He doesn't control us. He invites us. He is the ultimate guidance counselor.